Privacy policy

PRIVACY POLICY

Last Updated: August 25, 2026

Rouge Riot Footwear respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a purchase, subscribe to our emails, contact us, or otherwise interact with Rouge Riot Footwear.

INFORMATION WE COLLECT

Depending on how you interact with our store, we may collect information such as:

Name
Email address
Phone number
Billing and shipping address
Order and purchase information
Payment-related information
Customer service communications
Marketing preferences
Website activity and device information
IP address, browser, and similar technical information
Information you voluntarily provide through forms or promotions

Payment information is generally processed through our payment service providers. Rouge Riot Footwear does not directly store complete payment card information where it is handled by those providers.

HOW WE USE YOUR INFORMATION

We may use personal information to:

Process and fulfill orders
Provide shipping and order updates
Process eligible returns and refunds
Provide customer service
Communicate with you regarding your purchases
Detect and prevent fraud or unauthorized activity
Improve our website, products, and customer experience
Maintain business and transaction records
Comply with applicable legal obligations
Send marketing communications when permitted by law and according to your preferences

EMAIL MARKETING

If you subscribe to Rouge Riot Footwear marketing communications, we may send you information about products, promotions, special offers, new arrivals, abandoned carts, and other brand updates.

You may unsubscribe from marketing emails at any time by selecting the Unsubscribe link included in eligible marketing emails.

Unsubscribing from marketing does not prevent us from sending necessary transactional communications regarding an order or customer service request.

DISCOUNTS AND PROMOTIONS

When you participate in a promotion or provide information through a promotional form, we may use that information to administer the promotion and communicate with you according to your selections and applicable law.

COOKIES AND SIMILAR TECHNOLOGIES

Our website and service providers may use cookies, pixels, and similar technologies to operate the store, remember preferences, understand website activity, improve performance, measure marketing effectiveness, and provide relevant experiences.

Your ability to manage cookies and privacy preferences may depend on your browser, device, location, and the privacy controls available through our website.

HOW WE SHARE INFORMATION

We may share personal information with service providers that help us operate our business, including providers involved with:

Website hosting and ecommerce services
Payment processing
Order fulfillment
Shipping and delivery
Email and marketing services
Analytics
Fraud prevention
Customer support
Professional or legal services

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, or legal rights.

We do not sell personal information for money.

Certain privacy laws may define terms such as “sale,” “sharing,” or “targeted advertising” more broadly. Where applicable, customers may have additional rights regarding these activities.

SHOPIFY

Our online store is powered by Shopify.

Shopify processes certain personal information in connection with providing ecommerce services to our store. Shopify's own privacy practices may also apply to information it processes.

DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and why it was collected.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

CHILDREN'S PRIVACY

Rouge Riot Footwear is not intended to knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information improperly, please contact us.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to request access, correction, deletion, or additional information about how your information is processed.

You may also have rights regarding certain advertising or data-sharing practices.

Applicable rights and available exceptions vary by jurisdiction.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

THIRD PARTY LINKS

Our website may contain links to third party websites or services.

Rouge Riot Footwear is not responsible for the privacy practices of websites or services we do not control. We encourage you to review their privacy policies before providing personal information.